Executive Summary 2024 Letter to the stakeholders 4 1. How we achieve our objectives and create value 6 2. Responsible Ggovernance, shared commitment 28 3. Environmental Sustainability at PRT 32 4. People at PRT 37 5. PRT and shared value creation for local development 43 Page 2 Executive Summary 2024
Letter to the stakeholders Riccardo Pesce Chairman PRT Group Dear readers, this fifth Sustainability Report comes in a year in which we have consolidated many of our choices and, with honesty, acknowledged where we need to accelerate. Our direction is clear: to turn innovation into shared value: measurable for customers, people and communities. Our strategy remains anchored in five pillars: digital innovation, environmental sustainability, data quality and security, people empowerment, and strong local roots; which guide every operational and investment decision. On the environmental front, our results confirm the soundness of the choices we have made: in 2024, the Group’s energy consumption decreased further, with a 23% reduction in Scope 2 emissions and 96% of paper and envelopes sourced as FSC®/PEFC-certified. We also continue to recycle almost all of the waste we generate. These are tangible achievements, enabled by more efficient technologies, leaner processes, and a structured approach to circularity. Not everything is yet where we want it to be: in 2023–2024, we were not able to maintain the 100% renewable electricity sourcing that we had achieved in 2022. For this reason, we launched the process to enable on-site photovoltaic self-generation in Beinasco, a project to be completed in 2025 and expected to cover approximately 30% of our annual needs, and we have planned a purchasing policy that will restore a stable share of electricity backed by Guarantees of Origin. At the same time, 2024 marked a decisive step forward: we drafted and published PRT S.p.A.’s Climate Strategy, which sets quantitative targets to progressively reduce our emissions, reaching Carbon Balanced status by 2030 and full Net Zero by 2050, in line with the ambition of the Paris Agreement. This is a public and measurable commitment, guiding us in turning our energy choices into a concrete decarbonisation pathway. When it comes to people, our approach remains pragmatic: clearer welfare initiatives, targeted training, and a Gender Equality journey launched with the goal of certification in 2025. We continue to invest in health and safety, while strengthening governance and capabilities in key roles. These choices improve the quality of everyday work and the quality of service we deliver to our customers. Integrity and rules: our Code of Ethics remains our compass. In 2024, we extended our reporting channels to all stakeholders. Once again this year, we record “zero”: no reports submitted through the procedure, none from ANAC related to the tenders we participated in, and no corruption proceedings. It is a “zero” that matters, because it is built on solid processes, targeted training (particularly on anti-corruption), and shared accountability. Page 4 Executive Summary 2024
Our supply chain is an extension of our values. We strengthened our Responsible Purchasing Policy, qualification and review systems, and incentive criteria for key certifications (ISO 9001, 14001, 45001, SA8000, 37001; and for IT also 27001 and 42001). Our sourcing remains predominantly European, with a strong Italian core, and our partnerships with suppliers translate into shared improvement plans on quality, safety and sustainability. Creating value locally also means being part of networks that matter. In 2024, we actively contributed to IPN Global, Unione Industriali Torino, FESPA, Assografici and DMA/Xplor, sharing concrete cases on sustainable printing, data & AI, logistics efficiency, and new codes of conduct for direct mailing. These are the spaces where standards are shaped, trends are anticipated, and better rules are built for everyone in the sector. Giving back is a responsibility: we supported organisations generating measurable social impact: Fondazione Gruppo Abele, Fondazione Piazza dei Mestieri, Students for Humanity; because corporate responsibility does not end with a balance sheet, but with staying close to those who need it most. Looking ahead, our course is set. In 2025 we will complete the photovoltaic system, continue transitioning our fleet towards hybrid/electric vehicles, finalise the migration to the new ERP to enable more robust and datadriven processes, and define measurable climate targets at Group level, rigorously expanding the scope to include emissions across our value chain. We do not promise perfection: we promise commitment, method, and transparent reporting of both progress and delays. This is how we aim to earn your trust, year after year. Thank you to everyone who supports us on this journey: customers, suppliers, people, partners and communities and to those who rightly challenge us to always go one step further. It is the only way to remain true to our roots while, together, building the future.
1. How we achieve our objectives and create value STRATEGIC PILLAR Digital Innovation MATERIAL TOPICS ADDRESSED Innovation Customer centricity SDG we contribute to For over a century, PRT Group has grown by weaving together tradition and innovation. From the printing workshop founded in 1921 by Giovanni Battista Tortia and Ernesto Roggero to today’s digital solutions and large-format printing, our journey has been one of commitment, transformation, and vision. We are a company that has continued to evolve without ever losing sight of its roots, placing technology at the service of people and sustainability at the heart of our future.
1.1. PRT Group’s Sustainable Development Plan: tradition as inspiration, innovation as direction Our vision To be the technology partner that makes every communication, mandatory or promotional, intelligent, omnichannel, and accessible, reaching every customer with precision, in every company and every home. Our mission We strive to be the best partner for companies seeking to stand out through effective, traceable, and tailor-made communication. Our commitment is to deliver innovative and customised solutions for managing both mandatory and promotional communications, ensuring full data control, strict compliance with data protection regulations, and transparency throughout our processes, all while respecting the environment Executive Summary 2024 Page 7 At PRT, we look to the future with the goal of consolidating our role as a trusted technology partner in corporate communication management. In a world where data, technology, and sustainability are reshaping market dynamics, PRT Group is committed to building a model of long-term growth that creates value for clients, people, and communities alike.
Digital Innovation We develop proprietary and scalable solutions for data management and multichannel communications. From industrial printing to document digitisation, and from AI platforms to Business Intelligence, we aim to make every interaction more effective, traceable and personalised. Service Quality and Data Security We ensure reliable, secure processes that comply with the most stringent regulations. Protecting information, ensuring communication traceability and safeguarding business continuity are essential conditions to protect our customers and stakeholders. Quality is not only a requirement, it is our daily standard. Environmental Sustainability We are committed to continuously reducing the impact of our operations. We invest in low-energy technologies, prioritise certified paper and recyclable materials, and set emission reduction targets. Our ambition is to contribute tangibly to the ecological transition by integrating sustainability at every stage of the value chain Our strategy is founded on the following strategic pillars: Our Values: People Development Our people are at the heart of the PRT Group. We believe in continuous training, as well as workplace safety and wellbeing, while promoting diversity, inclusion and equal opportunities. An environment that values skills and talent is key to successfully addressing future challenges.. Local integration and development We actively participate in local associations, collaborate with communities, and prioritise local suppliers in our procurement activities. In doing so, we support the local socio-economic fabric, contribute to shared development, and strengthen our connection with the communities that host us. Equity Safety Innovation Commitment Quality Integrity Page 8 Executive Summary 2024
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STRATEGIC PILLAR Material Topcis Related SDGs Related SDG Targets1 PRT’s contribution Digital innovation • Customer centricity • Innovation 8.2 – Increase economic productivity through diversification, technological upgrading, and innovation.. 8.3 – Promote policies that encourage entrepreneurship, creativity, and innovation. 9.5 – Enhance scientific research and technological capacity in industrial sectors. • Investment in proprietary digital platforms for document management, AI, and Business Intelligence. • Digitalisation of processes for both public and private clients. • Internal development of scalable, interoperable solutions for omnichannel communication. Service quality and data security • Privacy and cybersecurity - - • Adoption of certified management systems (e.g. ISO 27001) for cybersecurity and data management. • Continuous monitoring of document traceability and full compliance with GDPR in client services, ensuring consistently high and verifiable quality standards. ¹ The full list of 169 targets from the Agenda 2030 are published on the United Nations’s official website: https://sdgs.un.org/goals Our Contribution to the United Nations Sustainable Development Goals (SDGs) PRT Group recognises the United Nations 2030 Agenda as a fundamental framework for addressing the environmental, social, and economic challenges of our time. Our sustainable development strategy is fully aligned with 7 of the 17 Sustainable Development Goals (SDGs), through measurable actions embedded in our production, technological, and organisational processes. Each of our strategic pillars is linked to 17 specific SDG targets (out of 169 total), translating our commitments into tangible results. This approach enables us to generate value for our stakeholders and to actively contribute to building a fairer, more inclusive, and more sustainable future. In 2024, we completed our first structured mapping exercise connecting PRT’s business objectives with the relevant SDGs, as illustrated below. Page 10 Executive Summary 2024
STRATEGIC PILLAR Material Topcis Related SDGs Related SDG Targets1 PRT’s contribution Environmental sustainability • Materials circularity and biodiversity conservation • Energy consumption and climate action 7.2 – Increase the share of renewable energy in the global energy mix 7.3 – Double the rate of energy efficiency improvement by 2030 8.4 – Decouple economic growth from environmental degradation through resource efficiency. 12.1 – Implement sustainable consumption and production frameworks. 12.2 – Ensure sustainable management and efficient use of natural resources 12.4 – Achieve environmentally sound management of chemicals and waste. 12.5 – Substantially reduce waste generation through prevention, reduction, recycling, and reuse 12.8 – Ensure people have relevant information for sustainable lifestyles. 13.2 – Integrate climate change measures into corporate strategies and policies. • Structural investments to improve energy efficiency, reduce production waste, and increase the use of FSC®/ PEFC certified paper and recyclable materials. • Implementation of waste recovery and recycling initiatives. • Launch of a photovoltaic project to produce renewable energy and reduce Scope 2 emissions. • Development of a quantitative Climate Strategy aligned with the Paris Agreement. People Empowerment • Occupational health and safety • Development, inclusive growth and talent attraction 5.1 – End all forms of discrimination against women and girls. 5.5 – Ensure full participation and equal opportunities for leadership at all decision-making levels. 8.5 – Achieve full and productive employment and equal pay for all women and men. • Launch of the UNI/PdR 125:2022 Gender Equality Certification process, creation of a steering committee, risk assessment, and staff-wide training. • Participation in the DEA – STEM for Women project. • Increase in permanent contracts and promotion of an inclusive culture at all organisational levels. Local integration and development • Shared value creation and local • Business ethics and integrity 8.3 – Promote SME productivity and growth through local development policies. 16.5 – Substantially reduce corruption and promote ethical, transparent practices. • Selezione di fornitori locali per il procurement, collaborazione con associazioni del territorio, sostegno a progetti culturali e sociali. • Codice Etico aziendale e promozione della trasparenza e pratiche etiche lungo la catena di fornitura. Executive Summary 2024 Page 11
Page 12 Executive Summary 2024 ENVIRONMENT 1.2. OUR CERTIFICATIONS The following section presents the certifications obtained by the PRT Group, illustrated in relation to the material topics they refer to and their scope of application. ISO 14001:2015 International standard setting the requirements for an organisation’s environmental management system. Policy: Integrated Policy Related material topics: Materials circularity and biodiversity conservation; Energy consumption and climate action. Scope: PRT S.p.A., PRT Visual. ISO 50001: 2018 International standard providing the requirements to manage and improve energy consumption and promote energy efficiency. Policy: Integrated Policy Related material topics: Energy consumption and climate action. Scope: PRT S.p.A. FSC® Certification Certification aimed at ensuring responsible forest management and the traceability of derived products. Policy: Integrated Policy Related material topics: Materials circularity and biodiversity conservation. Scope: PRT S.p.A., PRT France. PEFC Certification Forest certification based on compliance with the criteria and indicators defined during the Ministerial Conferences on the Protection of Forests in Europe. Policy: Integrated Policy Related material topics: Materials circularity and biodiversity conservation. Scope: PRT S.p.A., PRT France. Eco-print© Certification Certification for graphic communications companies wishing to demonstrate their commitment to environmental sustainability and reduce the environmental impact of their printing activities. Related material topics: Materials circularity and biodiversity conservation. Scope: PRT S.p.A.
GOVERNANCE SOCIAL Rating di Legalità Rating di Legalità: Rating di Legalità: Rating di Legalità: ISO 45001:2018 International standard specifying the requirements for an occupational health and safety management system. Policy: Integrated Policy Related material topics: Occupational health and safety. Scope: PRT S.p.A. SA 8000:2014 International standard designed for organisations that aim to stand out for their commitment to social responsibility, with a specific focus on workers’ rights, protection against child labour, and ensuring safe and healthy working conditions. Policy: SA8000 Social Responsibility Policy Related material topics: Development, inclusive growth and talent attraction; Shared value creation and local development. Scope: PRT S.p.A. ISO 9001:2015 Standard defining the requirements for an organisation’s quality management system. Policy: Integrated Policy Related material topics: Customer centricity Scope: PRT S.p.A., PRT Visual. ISO/IEC 27001:2022 International standard setting the requirements for establishing and managing an information security management system. Policy: Information Security Policy; Cloud Information Security Policy Related material topics: Privacy e cybersecurity. Scope: PRT S.p.A. UNI ISO 37001: 2016 Standard setting requirements to help prevent, detect and respond to corruption, as well as comply with anti-corruption laws. Policy: Anti-Corruption Policy Related material topics: Business ethics and integrity Scope: PRT S.p.A. Legality Rating Recognition awarded by the Italian Competition Authority (AGCM) to companies demonstrating compliance with high standards of legality, ethics and transparency. Related material topics: Business ethics and integrity. Scope: PRT S.p.A. AGID Registration on the Marketplace for digital preservation services. Related material topics: Business ethics and integrity Scope: PRT S.p.A.
For the third consecutive year, PRT Group S.p.A. received the GOLD recognition for Corporate Social Responsibility, placing the Company among the top 5% of the most sustainable companies evaluated worldwide, across all sectors. In recent years, we have worked with dedication to achieve the EcoVadis certification, one of the leading international platforms for sustainability ratings. Its purpose is to improve companies’ environmental and social practices by enabling them to manage risks and integrate eco-innovations into global supply chains. This achievement is evidence of our ongoing commitment to improving environmental practices, promoting sustainable procurement, supporting the professional growth of our employees, and protecting health and safety in the workplace. Sustainability Gold for the Third Consecutive Year Page 14 Executive Summary 2024
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1.3. Our evolution Turin 1921. From an artisanal print shop specialising in posters and billboards began a century-long journey shaped by passion, continuity, and transformation. Over the years, PRT’s management has skilfully anticipated market changes, guiding targeted transformations, from traditional printing to Business Communication services, and eventually becoming a leader in Customer Communication Management (CCM) and large-format printing. Today, we support companies and public institutions in managing and controlling data and in handling complex communication processes with their clients and citizens. Thanks to our proprietary software platforms, we enable advanced and scalable integration of information, ensuring operational efficiency and secure, personalised multichannel communication, from print to digital, from regulatory documents to marketing campaigns, and up to new interactive solutions powered by AI and Business Intelligence. Guiding every phase of this ongoing evolution are four generations of solid family leadership supported by a forward-looking management team committed to progress without ever losing sight of where we come from. This balance has allowed us to face market transformations with courage, innovate continuously, diversify our services, and build long-term shared value. 1921 Poligrafico Roggero e Tortia is founded, operating in the graphic arts and printing sector 1990 Shift towards laser printing and the beginning of the transition into a Print Service Provider 2005 Entry into the French market through the acquisition of PRT France, with physical communication maintaining strong relevance 2006 Expansion into the Northern Italy market, particularly in Milan 1970 Transition to continuous forms printing 2007 Acquisition of a drop-ondemand digital printing press; PRT becomes a market pioneer with unprecedented production capacity 1993 Entry into the Business Communication and Direct Mailing market 2005 Establishment of Intellidoc, a software and services company created to develop the Electronic Document Management business Page 16 Executive Summary 2024
SINCE 1921 2016 Opening of the Florence operational site 2022 Entry into the wide format and visual communication market with the creation of PRT Visual, through the acquisition of two companies 2015 Acquisition of 100% of CKC to strengthen the Public Administration market and enhance software and consulting capabilities 2012 Investment in on-demand hybrid communication through the acquisition of PostaJet (a tech company owning the PostaPronta brand) 2014 PostaPronta technology is rolled out in the markets of Japan, Spain and the Netherlands 2016 PRT America: launch in the US with 4P technology (plant management) and PostaPronta (hybrid mail on demand) 100 years: from Poligrafico Roggero e Tortia to PRT-marking the beginning of a new market positioning 100 anni 2024 Incubation of the Luxia start-up, an AI solution for data management 2021 Executive Summary 2024 Page 17
1.4. How the Group creates shared value Years of activity 103 ESG ratings 3 Group turnover PRT S.p.A. €24,3 million PRT Visual €2,7 million PRT France €7,4 million €32 million Group employees PRT S.p.A. 90 PRT Visual 25 PRT France 6 121 Group certifications PRT S.p.A. 12 PRT Visual 2 PRT France 2 16 Page 18
Via Frejus, 5 10092 – Beinasco TO (Italy) T +39 011 3207911 TURIN ( Headquarters ) PRT S.p.A. L.go Guido Novello, 1/F 50126 – FI (Italy) T +39 011 3207911 FLORENCE Viale Certosa, 138 20156 - MI (Italy) T +39 011 3207911 MILAN Viale Cesco Baseggio, 44 00139 – RM (Italy) T +39 011 3207911 ROME 9, Boulevard du Roi 78000 Versailles (France) T +33 (0)1 70 56 80 00 PARIS PRT France Via Maestri del Lavoro, 20/2 35127 – PD (Italy) Via Isonzo 36, 21057 - Olgiate Olona VA (Italy) PADUA VARESE PRT Visual Page 19
1.4.1. PRT Group S.p.A. - The core of the Group PRT S.p.A. is the parent company and the operational heart of the PRT Group. Founded over a century ago as an art printing house, today it is far more than a historic company, it is a technology partner supporting businesses and institutions in managing complex, large-scale communication processes. By transforming data into secure, multichannel, and highly personalised communications, it bridges the gap between tradition and innovation. Our mission is clear: to design, manage and distribute mandatory, legal, informational, or regulatory communications across all channels, ensuring secure archiving and supporting the digital transformation of our clients and public institutions with full traceability, quality, and sustainability at the core. Page 20 Executive Summary 2024
1.4.1.1. The value chain and its key areas of impact The following section illustrates the operational model and value chain of our core business, Customer Communication Management (CCM), which seamlessly integrates the two main pillars of PRT’s expertise: printed communication and digital communication services. This model reflects how PRT S.p.A. plays a key role in a virtuous cycle where paper, an intrinsically circular material, and energy represent the essential resources driving our operations. Paper accounts for around 85% of the raw materials purchased (by weight) and is therefore a strategic component of our activity. Given its significance, we place particular emphasis on responsible sourcing, partnering primarily with mills that supply FSC® and PEFC certified paper. In doing so, we actively support ecosystem protection, reforestation, and continuous forest regeneration. Circularity is at the heart of our approach: recovered paper is sent back to mills for reuse in producing new paper and cardboard. Further details on this circular model and the chain of custody are available in the chapter “3. Busting paper myths”. In parallel, our digital services, hosted on on-premise servers at the Beinasco site, ensure efficient workflows and integrated management of clients’ multichannel communications. To further reduce the energy impact of our IT infrastructure, we are installing photovoltaic panels across all available roof areas enabling clean energy self-production and making our digital transformation even more sustainable. The value chain is illustrated in the following infographic: Page 21
END OF LIFE DISTRIBUTION PRODUCTION PROCUREMENT End Consumers Postal Services Customers - Partners Employees - Suppliers Paper mills - Certification bodies Suppliers OUR VALUE CHAIN Omnichannel distribution of communications. Paper accounts for 85% of the raw materials purchased (by weight). PRODUCT RECYCLING END CONSUMER DIGITAL DELIVERY ENVELOPE TRANSPORT OR MANAGEMENT CUSTOMER COMMUNICATION PRT S.p.A. GOOD TRANSPORT PAPER MILL OTHER MATERIALS AND GOODS Generation of clean energy. PHOTOVOLTAIC PANELS FOREST AND PLANTATIONS Environmental impacts Social impacts Governance impacts Key stakeholders impacted Direct impact of PRT S.p.A. Key: We offer recyclable solutions that support the paper supply chain through a circular approach. 96% of the waste generated by PRT S.p.A. is sent for recycling. For further details, please refer to sections 3.1.2 (Myth No. 2) and 3.2.2 of the 2024 Sustainability Report. We purchase paper primarily from European paper mills, in order to reduce transport distances compared to non-European suppliers. In 2024, 90% of the paper purchased came from European paper mills. For further details, please refer to sections 3.1.2, 3.2.2 and 5.1 of the 2024 Sustainability Report. We purchase certified paper, supporting forest regeneration. In 2024, 96% of the paper purchased was FSC® or PEFC certified For further details, please refer to section 3.1.2 (Myth No. 1) of the 2024 Sustainability Report. We apply a Responsible Purchasing Policy to promote shared values across the supply chain. For further details, please refer to section 5.2 of the 2024 Sustainability Report. We source from local suppliers to reduce transport distances and foster strong, mutually supportive relationships. In 2024, 91% of our procurement was sourced from local suppliers. For further details, please refer to the 2024 Technical Appendix. We invest in the wellbeing, safety and continuous training of our people. For further details, please refer to section 4 of the 2024 Sustainability Report. We improve energy efficiency, invest in the use of clean energy, and promote the responsible use of resources. In 2024, we reduced energy intensity by 28% per tonne of processed paper and by 12% per €1 million of revenue, compared to 2023. For further details, please refer to section 3 of the 2024 Sustainability Report.
1.4.1.2. Four business lines, one proprietary platform PRT S.p.A. provides a comprehensive suite of print and digital communication solutions, offering clients total control across all communication channels — from document composition, printing, enveloping, and dispatch to the development of innovative, interactive applications powered by Artificial Intelligence and Business Intelligence. To meet the diverse needs of our clients, spanning banking, insurance, utilities, automotive, and public administration sectors; we have built a proprietary software ecosystem that connects data, technologies, and physical and digital media in a fully integrated way. Our infrastructure is structured around four interlinked business lines, ensuring coherence, traceability, and quality throughout the entire production and delivery cycle. At the core of everything we do lies a single guiding principle: reaching the right customer, with the right message, in the most effective way — with full awareness and control over every single piece of data, at all times. Stampa offset Personalizzazione e stampa Imbustamento e spedizione Recapito tracciato Business Communication and Direct Mailing PRT BPO PRT Digital PRT AI Document Composition Certified dematerialisation Digital archiving Customer area: PRT X PostaPronta Digita EasyDox Smart Document Videa E-invoicing REM and PEC Document Analytics OCR Virtual assistant B A C D Offset printing Personalisation and printing Enveloping and mailing Tracked delivery Executive Summary 2024 Page 23
1.4.2. PRT Visual S.r.l - Visual solutions for events, retail and interior decoration 1.4.2.1 The value chain and its key areas of impact PRT Visual is the Group company dedicated to image management and large-format digital printing. Across its two production sites, operating since 2023 in Padua and the surrounding area, the company delivers high-impact visual projects, from event installations to modular stands, lightboxes for retail, and interior decoration, blending creativity with advanced printing technologies on rigid, flexible, adhesive, and sound-absorbing materials. The use of innovative, eco-friendly materials is an integral part of our approach. Below is an overview of PRT Visual’s operational model and value chain. Its production activities take place in specialised plants that integrate advanced technologies and departments dedicated to printing, cutting, tailoring, and light carpentry. Unlike PRT S.p.A.’s paper-based core business, PRT Visual mainly works with textiles, PVC, and aluminium, materials that differ significantly in terms of impact and circularity. The value chain is illustrated in the following infographic: Page 24 Executive Summary 2024
END OF LIFE DISTRIBUTION PRODUCTION PROCUREMENT End consumers Postal services CustomersPartners EmployeesSuppliers Suppliers OUR VALUE CHAIN PRODUCT RECYCLING END CONSUMER DISTRIBUTION VISUAL COMMUNICATION PRT Visual GOOD TRANSPORT MATERIALS AND GOOD PVC still presents challenges in terms of circularity, as it is more difficult to recycle. DISPOSAL Shipments are managed through external logistics providers. ALLUMINIUM: recycled, recyclable and reusable PVC: material with greater recycling complexity FABRIC: recyclable OTHER MATERIALS AND GOOD Our products made with fabric are recyclable and can be reused in the aluminium profile structures. Thanks to its modular structure, aluminium can be reused in new set-ups, supporting circularity. Progressive reduction of material waste and production scrap through process digitalisation and the optimisation of startup phases, enabling more efficient use of resources. We source from local suppliers to reduce transport distances and foster strong, mutually supportive relationships. In 2024, 85% of our procurement was sourced from local suppliers For further details, please refer to the 2024 Technical Appendix. Safety, wellbeing and training are the foundations of our commitment to our people. We improve energy efficiency through technological innovation and the adoption of monitoring systems that enable more accurate control of energy consumption. Transport optimisation through the use of fabric products and packaging rationalisation projects, resulting in reduced GHG emissions. Environmental impacts Social impacts Governance impacts Key stakeholders impacted Direct impact of PRT Visual Key:
1.4.3. PRT France – Print management and passion for sustainability 1.4.3.1. The value chain and its key areas of impact PRT France serves as the Group’s strategic hub in the French market. Active since 2005, it has established itself as a trusted technology partner for both private companies and public institutions, offering integrated communication solutions and a distinctive model of intermediation between clients and industrial production partners. Below is the operational model and value chain of PRT France. While its core business and product portfolio mirror those of PRT Group S.p.A., its business model and value chain differ, as PRT France operates exclusively as a commercial office, outsourcing production to partners such as PRT S.p.A. This model highlights PRT France’s role within a virtuous cycle, where paper, an inherently circular material, remains the central resource. Starting from 2024, PRT France completed its FSC® and PEFC certification process for the purchase of certified paper, actively promoting reforestation and the continuous regeneration of forests. Further details on paper circularity and the chain of custody can be found in Chapter “3. Busting paper myths”. The value chain is illustrated in the following infographic: Page 26 Executive Summary 2024
END OF LIFE DISTRIBUTION PRODUCTION PROCUREMENT End consumers Postal services CustomersPartners EmployeesSuppliers Paper mills-Certification bodies Suppliers OUR VALUE CHAIN PRODUCT RECYCLING END CONSUMER DISTRIBUTION PRINTING AND ENVELOPING PRT FRANCE GOOD TRANSPORT PAPER MILL OTHER MATERIALS AND GOODS FOREST AND PIANTATIONS Shipments are managed through La Poste or other postal services. Manages orders for materials and goods. Environmental impacts Social impacts Governance impacts Key stakeholders impacted Direct impact of PRT France Key: Our products, mainly paper and envelopes, are 100% recyclable and contribute to the production of new paper and cardboard by paper mills. We carried out our first FSC® and PEFC audit for the purchase of certified paper, supporting forest regeneration. Supplier selection is based on quality and responsibility criteria, recognising and prioritising those who adopt sustainable practices. We promoted wellbeing, work-life balance and responsible behaviours through internal awarenessraising initiatives. We adopted a structured CSR plan and launched more transparent external communication focused on stakeholders. We monitored corporate mobility to promote travel practices associated with lower GHG emissions.
2. Responsible Governance, shared commitment STRATEGIC PILLAR Service quality and data security MATERIAL TOPIC ADDRESSED Privacy and cybersecurity 16 7 Key cybersecurity investments implemented Ecovadis Goldfor the 3rd consecutive year awarded to PRT S.p.A. 3 Certifications currently valid across the Group 1 New certification in progress at PRT Group S.p.A 2 New certifications obtained by PRT France Dedicated governance offices overseeing ESG matters at Group level
With regard to ESG matters, the Managing Directors of PRT Visual S.r.l. and PRT France S.a.s., together with the Board of Directors of PRT Group S.p.A., are responsible for decision-making and for overseeing the management of each company’s economic, environmental, and social impacts. They are supported by dedicated functions for the operational management of these topics. The Board of Directors of PRT Group S.p.A. also ensures consistent direction and alignment in managing ESG impacts at Group level. PRT Group S.p.A. has established an HSE (Health, Safety and Environment) Department, responsible for managing the company’s 12 certifications, related policies, due diligence processes, and other activities to identify and address ESG risks, impacts, and opportunities. The HSE Office regularly reports results and any non-conformities to top management, which reviews and approves the proposed improvement actions. The Group has also appointed an ESG & Strategy Manager, responsible for defining the sustainable development strategy, coordinating ESG reporting and performance management, and supporting the HSE team in managing environmental, social, and governance impacts across the Group. PRT France has set up an ESG & QSA (Quality, Safety and Environment) office, with responsibilities analogous to those of the HSE Department at PRT Group S.p.A., including the definition of the subsidiary’s sustainability strategy. The management teams of each company review and approve ESG reports, strategic plans, objectives, and related actions on a regular basis. They are also directly involved in defining and validating material topics. To strengthen collective knowledge, skills, and experience on ESG issues, PRT Group S.p.A.’s senior management and key managers attended two 80-hour training courses focused on sustainability. The courses covered major impacts, risks, and opportunities linked to sustainable development, with a particular emphasis on climate change and on the importance of ESG reporting and data collection for effective business management. Further details on these training programmes are available in the 2022 Sustainability Report, in the chapter “Top Management gets training on sustainability issues”. PRT Group S.p.A. Board of Directors Responsible for the supervision and approval of the ESG impact management of PRT Group S.p.A. and the Group’s joint management. PRT Visual S.r.l. Managing Director Responsible for overseeing and approving the ESG impact management of PRT Visual S.r.l. ESG & Strategy Manager PRT Group’s ESG impact management operations (strategy and reporting). HSE Office PRT Group’s ESG impact management operations (management systems). ESG & QSE Office PRT France’s ESG impact management operations. PRT France S.a.s. Managing Director Responsible for overseeing and approving the ESG impact management of PRT France S.a.s. 2.1. The ESG governance structure Executive Summary 2024 Page 29
Material Topics Management approach SDGs we contribute to Occupational health and safety • Risk Assessment Document (DVR) • ISO 45001:2018 • SA8000 Code of Conduct Privacy e Cybersecurity • Information Security Policy • Cybersecurity Incident Management Procedure • ISO/IEC 27001:2022 - Materials circularity and biodiversity conservation • ISO 14001:2015 • PEFC Certification • FSC® Certification • Eco-Print© Certification Energy consumption and climate action • ISO 14001:2015 • ISO 50001: 2018 Innovation - Customer centricity • ISO 9001:2015 Business ethics and integrity • Code of Ethics • Anti-corruption Policy • Code of Conduct • UNI ISO 37001:2016 • SA8000 Code of Conduct • SA8000:2014 The materiality matrix represents the methodological foundation of our reporting. In 2024, the material topics remained substantially unchanged, while greater emphasis was placed on issues related to inclusive growth and gender equality, which have become increasingly central to the Group’s strategic journey. Below is a table outlining PRT’s management approach for each material topic: Page 30 Executive Summary 2024 2.2. The identification and the management of the material topics
2.3. Data privacy and the importance of cybersecurity Data protection and cybersecurity are a core pillar of PRT’s governance, particularly given the nature of the services provided and the increasingly critical role of data in communications between companies, citizens and Public Administration. In 2024, the Group made significant investments to further strengthen its cybersecurity infrastructure, raising protection measures to an even more advanced level. The information security management system is based on ISO/IEC 27001:2022 certification, recently updated through an extensive process of documentation review, technical testing and internal training. Alongside regulatory compliance, PRT has consolidated a robust, multi-layered technological framework. Key elements of the Group’s cybersecurity model in 2024 include: This integrated system enables PRT to ensure high levels of protection for sensitive data entrusted by private clients and public bodies, strengthens service continuity and reinforces stakeholder trust in a context of growing cyber risks. For PRT, cybersecurity is not merely a technical requirement, but a strategic asset that defines our role as a reliable partner in the management of critical data and document processes. Material Topics Management approach SDGs we contribute to Development, inclusive growth and talent attraction • SA8000 Code of Conduct • SA8000:2014 • ISO 45001:2018 • Code of Ethics • Code of Conduct Shared value creation and local development • SA8000 Code of Conduct • SA8000:2014 Executive Summary 2024 Page 31 Mandatory training for all employees cwith a focus on secure use of technologies, phishing awareness and individual responsibility. Updated GDPR policies managed by a dedicated Privacy Office overseeing data protection, DPIAs and regulatory compliance; Encrypted and distributed backups supported by disaster recovery strategies designed to ensure business continuity even in emergency scenarios; Periodic vulnerability assessments and penetration testing carried out by specialised partners to proactively identify weaknesses and potential risks; Continuous 24/7 monitoring through an external Security Operations Centre and enhanced log analysis tools; A multi-layer security architecture combining intelligent firewalls, intrusion detection systems and advanced protection against malware and ransomware;
3. Environmental Sustainability at PRT STRATEGIC PILLAR Environmental Sustainability MATERIAL TOPIC ADDRESSED Materials circularity and biodiversity conservation Energy consumption and climate action Net-Zero Launched photovoltaic installation project to enable on-site clean energy self-generation Scope 3 Emissions Journey by 2050 for PRT S.p.A. from paper production measured for the first time in the Group’s overall energy consumption in 2024 compared to 2023 -5% 200.000 kWh saved by PRT S.p.A. in 2024 -23% in Scope 2 (location-based) emissions in 2024 compared to 2023 at Group level of the paper and envelopes purchased by PRT are FSC® or PEFC certified1 ² ² The remaining 4% is linked exclusively to urgent procurement needs. 96% SDG we contribute to
3.1. Our environmental management In 2024, PRT significantly strengthened its environmental commitment by adopting a systemic approach that combines certifications, structured processes and increasingly precise impact measurement. Environmental sustainability continues to represent a core pillar of the Group’s strategy, fully integrated into industrial planning, investment decisions and technological choices. Our activities are governed by a certified management system (ISO 14001, ISO 50001, FSC®, PEFC and Eco-print©), which ensures continuous monitoring of impacts and enables us to improve operational efficiency, reduce waste and enhance the responsible use of resources. The EcoVadis Gold rating, achieved for the third consecutive year, further confirms the robustness of our model and our alignment with international best practices. A particularly significant milestone in 2024 was the formalisation of PRT S.p.A.’s Climate Strategy, which defines a clear pathway towards the Group’s decarbonisation and integrates quantitative targets aligned with the Paris Agreement. This document represents a key element of our environmental governance and will guide investments, energy choices and the evolution of the value chain in the coming years. 2024 marked an important step with the launch of the photovoltaic project at the Beinasco site. This is a strategic investment that will be completed in 2025 and will enable the Company to cover approximately 30% of its annual energy needs. Details of this initiative, which will contribute significantly to reducing Scope 2 emissions, will be explored further in the next Sustainability Report. However, it already represents a concrete element of our energy transition. FIRST STEPS TOWARDS CLEAN ENERGY GENERATION Executive Summary 2024 Page 33
3.2. A circular material: what matters to know about paper In public debate, paper is often associated with resource consumption, deforestation and high environmental impacts. In reality, today the paper value chain represents one of the most virtuous examples of a circular bioeconomy in Europe. Understanding these dynamics is essential for our stakeholders — customers, partners and local communities — as it explains why PRT continues to invest in certified, sustainable and high-quality paper solutions. Paper is made from wood, a renewable natural resource that absorbs CO₂ during tree growth. It is biodegradable, recyclable multiple times and regenerative, making it a cornerstone of Europe’s circular bioeconomy. Over the past two decades, the paper industry has drastically reduced its environmental impact: • –42% CO₂ emissions per tonne produced, • achieved through more efficient technologies, high-efficiency cogeneration and an increasing share of renewable energy. Within this context, PRT’s commitment is fully aligned with sectoral progress. The Group works to reduce consumption, improve process efficiency and integrate decarbonisation into its strategy through the new Climate Strategy, which guides investments and future targets. Over the past 30 years, European forests have expanded by 9%, equivalent to around 1,500 football pitches per day. This result has been achieved thanks to sustainable forest management systems such as FSC® and PEFC, the same certifications applied to 96% of the paper purchased by PRT. A responsible supply chain enables continuous forest regeneration while safeguarding biodiversity and local ecosystems. Paper does not destroy forests: it helps them grow. Paper is part of the circular bioeconomy and has significantly reduced its carbon footprint. Page 34 Executive Summary 2024
While PRT recycles 96% of its production waste, it uses a limited amount of recycled paper. In the graphic printing sector, availability is constrained and largely absorbed by the packaging market. From a technical perspective, recycled paper is less robust and less reliable in high-volume printing and enclosing processes, and its darker colour often requires energy-intensive chemical treatments to achieve a white finish. For communications that require high quality and readability, certified virgin fibre paper therefore remains the most effective and, overall, the more sustainable solution. PRT will continue to increase the use of recycled paper where it is technically feasible and genuinely beneficial. Why recycled paper is not always the most sustainable option for PRT In summary, when responsibly managed, paper is a strategic material for the circular economy. Through a certified, transparent and circular supply chain, PRT actively contributes to forest protection, emissions reduction and the valorisation of recycling. Paper plays a central role in the circular economy: it can be recycled up to seven times and is currently the most recycled material in Europe. In Italy, in 2023, the recycling rate of paper and cardboard packaging exceeded 90%, demonstrating the effectiveness of the national collection and recycling system. PRT’s contribution fits into this virtuous cycle. In 2024, the Group sent 96% of its waste to recycling, eliminated several hazardous waste streams and developed products that are easier to recycle, such as the 100% paper auto-forming envelope, designed to simplify recycling and reduce overall environmental impact. Paper is the most recycled material in Europe. Executive Summary 2024 Page 35
In 2024, PRT implemented a structured set of initiatives involving all Group companies, with concrete actions addressing raw materials, energy, emissions, waste management and production efficiency. Investments focused on key strategic areas, including the launch of the photovoltaic project, the optimisation of digital and printing processes, the adoption of lower-impact technologies, and the responsible management of the raw material supply chain. The table below, taken from the 2024 Sustainability Report, provides a clear and comprehensive overview of the main initiatives implemented during the year and their associated environmental benefits. Further details on these initiatives are available in the 2024 Sustainability Report, in the Environmental section. 3.3. Our key initiatives to reduce environmental impacts 2024 Initiatives PRT S.p.A. PRT Visual PRT France Raw materials • Purchase of 96% FSC® or PEFC certified paper • Use of 99% recyclable materials • 10% reduction in material waste thanks to digital systems and Lean Transformation processes • New DURST machine, saving 75,000 m² of protective paper per year • Completion of the first audits for the purchase of FSC® or PEFC certified paper Energy, CO2 emissions and pollutants • Definition and publication of a Climate Strategy to achieve Net-Zero by 2050 • Launch of the photovoltaic project at the Beinasco site • Completion of the replacement of UV lamps with LED systems in offset printers • Replacement of UV lamps with LED systems in printers • Implementation of MES and MRP systems to optimise processes and reduce energy waste • New DURST machine, delivering 45% energy savings on the sublimation line • Optimisation of textile product transport, resulting in a reduction in Scope 3 emissions • Monitoring of corporate mobility to promote travel practices associated with lower GHG emissions Waste • 96% of waste generated is sent for recycling • Increased use of water-based inks to support the progressive reduction of VOC emissions • Reduction in set-up waste thanks to new production and control systems • Implementation of a stricter waste sorting and separate collection system Page 36 Executive Summary 2024
4. People at PRT 121 6,1 17 0 Employees of whom 87% permanent New hires of whom 6 under the age of 30 Training hours per capita, for a total of 704.5 hours delivered Serious workplace accidents in the last 5 years STRATEGIC PILLAR People empowerment MATERIAL TOPIC ADDRESSED Occupational health and safety Development, inclusive growth and talent attraction SDG we contribute to
People are at the heart of the PRT Group: they make the quality of our services, the robustness of our processes and our ability to innovate in a rapidly evolving market possible. In 2024, PRT reaffirmed its commitment to creating a safe, inclusive and growth-oriented working environment, investing in skills, wellbeing and professional development. Investing in people means investing in the long-term future of the company. During the year, PRT continued to strengthen its organisational structure, welcoming 17 new hires across PRT S.p.A., PRT Visual and PRT France. The introduction of specialised profiles in key areas — including Privacy Manager, Quality Controller and Server Manager — reinforced capabilities in strategic domains such as data protection, process quality and IT infrastructure management. These new hires supported the Group’s technological evolution, ensuring operational continuity, effective risk management and a further enhancement of service quality standards. 4.1. New talents for sustainable growth Quality Compliance Server Manager IT Security Process Reliability Privacy Manager Quality Controller New roles introduced Page 38 Executive Summary 2024
In 2024, PRT took a significant step towards a more equitable and inclusive working model by launching the process to obtain the UNI/PdR 125:2022 Gender Equality certification, involving all company functions. The initiative included the establishment of a Steering Committee, dedicated training activities, a review of internal documentation, the assessment of specific risks (harassment and discrimination), and the definition of indicators and continuous improvement objectives. We recognise that the path towards full gender equality is still ongoing: our commitment is to reduce the gender gap not only across the overall workforce, but also at senior and decision-making levels, promoting a more balanced representation in leadership roles. To support this journey, PRT joined the DEA – STEM for Women project, which helps companies understand and address the gender gap in digital and technical skills, promoting tools and practices that foster broader and more informed female participation in STEM fields. 4.2. Gender Equality: a structured and strategic pathway Awareness and starting point Launch of the certification process Involvement of all functions Implementation of change Gender Equality Turning spontaneous good practices into a structured and measurable system A structured commitment to an equitable and inclusive working environment Formalisation of the commitment and application for UNI/PdR 125:2022 certification Activation of crossfunctional dialogue to share responsibilities and integrate gender equality into organisational processes Introduction of policies and procedures that promote fair and equitable practices Executive Summary 2024 Page 39
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