4.5. Targeted training to enhance professional skills 704,5 hours 6,1 hours 16 hours in total of training delivered per capita of training (classroom and e-learning) of on-the-job training In 2024, PRT reaffirmed its commitment to people development, adopting a more selective and targeted approach compared to previous years. Total classroom and e-learning training hours amounted to 704.5, down from 2023 due to a reduced activation of large-scale funded training programmes and a shift towards more focused and specialised initiatives. Training activities prioritised specific learning paths and targeted updates, closely aligned with operational needs and regulatory developments, while continuing to support on-the-job training for new hires, assisted by unit managers from the onboarding phase. The 2024 training offer covered a wide range of areas and employee categories, based on organisational needs: This broad range of initiatives confirms that training at PRT is not merely a regulatory obligation, but a strategic tool to ensure up-to-date skills, a strong safety culture, digital growth and ethical and inclusive awareness. Digital communication and social advertising social media marketing, Facebook Ads and updates on the Transition 5.0 plan, complementary to Industry 4.0, with a focus on digital innovation of production processes and energy efficiency (28 hours). Occupational health and safety mandatory general and specific training under Legislative Decree 81/2008; ISO 45001 updates; first aid, fire prevention, forklift operation and evacuation drills (315.5 hours). Certifications and compliance updates on ISO 9001, ISO 14001 and ISO 45001 management systems; FSC and PEFC chain of custody; Eco Print standards; SA8000 with a focus on whistleblowing; anti-corruption and implementation of Legislative Decree 231 and ISO 37001; GDPR (General Data Protection Regulation), addressing the growing importance of personal data protection in the EU (222.5 hours). Cybersecurity and digital IT service operations and service desk management. Within the ISO 27001 framework, particular focus was placed on crisis management training, addressing organisational responses to cyber-attacks that could threaten business continuity (19.5 hours). Soft skills and sales management training programmes on soft project management, dialogue and collaboration, intergenerational management and cost control (30 hours). Inclusion and gender equality seminar on the assessment of risks related to violence and harassment in the workplace; workshops on UNI/PdR 125 certification; courses on inclusive and influential communication (5.5 hours). Sustainability Report 2024 Page 93
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