20 PRT GROUP /SUSTAINABILITY REPORT 2021 The evolution of technology and regulations obliges us to put more and more care in data management and customers documentation, as well as privacy and cybersecurity. Over time, these became the pillars of sustaining Intellidoc’s commitment towards customers.” Luca Assenza IT MANAGER at IntelliDoc PRT Group was established in 2005 with the creation of IntelliDoc, the company that first contributed to change the characteristics of a company that used to be exclusively devoted to printing works. It is an important asset within the group itself, as well as to a market extent, because it is thanks to such a company that PRT started offering consulting in the sectors of documents and software, that do not actually belong to the printing world. The connection between PRT and IntelliDoc is a very tight one, so much that it created a unique synergy, and a very close cooperation as far as elaborating solutions and the management of customers are concerned. This proves that computing has become a crucial component within the traditional printing processes of the parent company. Operations at IntelliDoc imply a structuredwork involving the other Group brands too, especially PostaPronta that is significantly supported by updates and development in its platform. There is a substantial difference between the approach of the twoworking groups in IntelliDoc, mainly due to the different type of activity that they carry out. Themain difference lies in the training onfield characterizing the Beinasco working group; it is fundamental, for them, to have a thorough knowledge of the creationmode for documents, and postal regulations. “Indealingwith themarket, both in Italyandabroad,we realized that the competencesheldby IntelliDoc inmanagingdataanddocuments, are rare tobe found.We continue to take careof these steps by following theevolutionof technologyand throughregularupdates about regulations” Two different aspects – apparently distant fromeach other – that represent a valuable asset for a companywhosemain strong point is communication as awhole, both in the traditional and in themost innovativeways. So, in this newcontext, IntelliDoc is the head cornerstonewhen referring to research and development of newdigital solutions, in terms of datamanagement, document flows and customer information, through a state-of-the-art technological infrastructure that complieswith all norms in force. In2021 in particular, PRTmade huge investments – andwill continue to do so – in order to allow theGroup to carry out its activitieswithin a safe context and in compliancewith theGDPR, thanks to a last-generationhardware infrastructure that guarantees effectiveness and top-quality performance. 2 Working groups Development of infrastructures addressing several clients IT support for PostaPronta Development of apps for single customers Office of Rome Office of Beinasco 4 developers 8 developers
RkJQdWJsaXNoZXIy NDUyNTU=